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Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Return a product?

To return a product at SamsGifts4u , you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at service@SamsGifts4u.com, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: 1-207-782-3520
Monday - Friday: 7 a.m. - 9 p.m. CT
Saturday: 9 a.m. - 5 p.m. CT


We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, SamsGifts4u accepts returns on merchandise from select manufacturers within 30 days. However, SamsGifts4u reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES

• A FULL CASH REFUND
• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to SamsGifts4u on returned items, and SamsGifts4u will pay the shipping charges on the replacement or exchange item(s) going back.
• SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW: AND SamsGifts4u WILL COVER THE SHIPPING CHARGE
  • SamsGifts4u
    125 Wellman street
    Lewiston/Maine
    USA
    04240

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at SamsGifts4u discretion. Please be aware that specific manufacturers have more restrictive return policies.